Answers for you

We’ve shared some of our most frequently asked questions about home care assistance in Burnaby & New Westminster to help you out.
How do you select and train your caregivers?

Our caregivers are dedicated professionals with a genuine passion for providing high-quality care and support to our clients. Each caregiver is carefully selected based on their qualifications, experience, and commitment to upholding our values of compassion, dignity, and respect. Additionally, we value qualities like empathy and reliability in our caregivers to ensure they provide the highest level of care to our clients. Our caregivers come from a variety of backgrounds ensuring that there is an excellent match for each of our clients.

Can I customize the home care assistance services according to my specific needs?

Absolutely! We understand that every individual has unique needs and preferences, which is why we offer personalized care plans tailored to each client. During an initial assessment, we will work closely with you and your family to understand your requirements, preferences, and schedule. Based on this information, we’ll create a customized care plan that addresses your specific needs and ensures you receive the support you need to age in place at home.

What is the process for arranging services?

Arranging services with Just Like Family Home Care begins with an assessment designed to understand your unique needs. To initiate the process, simply contact us via phone or our website to schedule a free assessment. Based on this assessment, we will create a customized care plan that addresses your requirements. Next, we will match you with a caregiver who best fits your needs and preferences. Finally, we will coordinate schedules and ensure a seamless transition to begin services. Our aim is to streamline the process, allowing you to focus on receiving the care and support you deserve.

Are your caregivers bonded and insured?

Yes, all of our caregivers are bonded and insured for your peace of mind. We take every precaution to ensure the safety and security of our clients and their loved ones.

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Explore our home care assistance in Burnaby & New Westminster

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Our no-obligation, FREE in-home consultation is a great way to get to know us and find out how Just Like Family Home Care will help you and your family.
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