FAQ

Home care is any task or activity that could be done by another to make your life easier. Home care is often confused with just providing basic needs such as continence management, eating, mobility support, and bathing. To us, home care includes things like laundry, meal preparation, and housekeeping so that your family can visit you rather than doing chores when they show up.

Our clients have even surprised us with other asks such as looking after a parrot when they were at the hospital, taking loved ones to weddings and special events, and we continue to be surprised and delighted with new ways that we can make a difference in the lives of our clients.

Just Like Family Home Care is the only home care organization in Canada that is a 5-star Google rated company from British Columbia to Ontario. We are the first to offer full transparency of both care plans and care notes with our clients, so that even if you are travelling you can still know what Mom or Dad had for lunch and that they are well taken care of.

We are constantly looking for new and creative ways to add value and meaning to our clients’ lives.

Just Like Family Home Care is an approved provider for ICBC claims and based on what you are eligible for, we will ensure that you have the highest calibre of home care to match the assessment from ICBC. With over 5 years on Vancouver Island, we are well connected with other service providers as well as have a team of amazing caregivers to support you.

We are a highly collaborative team whose greatest priority is ensuring that our caregivers are in a position to provide exemplary caregiving services. We value communication, passion, and dedication.