Testimonials:
Hear from our families
Our greatest reward is knowing we make a difference in the lives of those we support. Each day, we are committed to providing exceptional senior home care in Victoria, British Columbia, allowing families to rest easy.
Pascal and team were fantastic. Pascal was always available and quick to respond. He helped us navigate a very tricky situation. We live in the US, so are not able to get to our loved one quickly. We truly felt like we had a partner and an extension of us. I am very grateful for them and cannot say enough good things. I highly recommend!Posted on Google katherine gould-marksJuly 31, 2026 You Sir are outstanding. The team you sent could not have been better. Mom got the best care in her final days. Samri was so kind and brought a peaceful atmosphere. Sam was top notch too, with his great smile and of course great compassion. We will definitely recommend to anyone who needs the care your company gives. Sincerely Greg and JessiePosted on Google GREGMarch 13, 2026 With over a decade of experience as a caregiver, I’ve had the privilege of working with families of all ages and abilities. I truly love what I do. It is an honor to work for Just Like Family—they are an incredible company that makes both staff and clients feel exactly that . Just Like Family. I find joy and appreciation in my work every single day. I am deeply passionate about protecting seniors and vulnerable individuals because I believe everyone deserves to be seen, heard, and supported with love. As a mother of three children with special needs, I am so proud to show them what it means to lead with compassion. I feel truly blessed to do the work I was meant to do. From the bottom of my heart . Thank you .Posted on Google Jennifer JohnstonFebruary 21, 2026 Just Like Family truly lives up to its name. Pascal leads with integrity, compassion, and a clear commitment to quality care. As a healthcare professional, I see firsthand how important reliable, respectful in-home support is. Families are in very good hands with this team. Highly recommend.Posted on Google Hillary AcostaFebruary 11, 2026 I cannot say enough wonderful things about Just Like Family. Pascal was our initial point of contact and he explained many things about the process that were super helpful. He was also there to introduce us to the team so that there were always familiar faces present. After this the care for my father was through Jennifer and Andy and their kindness and compassion and professionalism were just awesome. They also went above and beyond with things like grocery shopping, taking him to get his hair cut, cooking delicious meals and even going out for drives about townPosted on Google JR JustesenFebruary 3, 2026 My family has been going through the experience of trying to support a loved one recently diagnosed with Lewy Body dementia. We sought caregiver support from Just Like Family and have found their responsiveness and expertise invaluable. They have been there to help us through a very traumatic time and we will be forever grateful.Posted on Google Annie KitchenJanuary 8, 2026 They have been incredible with helping my mother.Posted on Google Kayla McdonaldDecember 21, 2025 Just Like Family caregivers Susanne and Shawn helped an elderly friend with dementia for 3 months. Both caregivers were kind and efficient at various tasks from grocery shopping to medical appointments to the odd ice cream parlour visit. Our friend enjoyed time spent with them. The office team of Pascal and Tatiana were also helpful and resourceful and very flexible. We felt our friend was in good hands and that took some of the worry away. I would recommend Just like Family to anyone who needed support. I only hope they're around when I need them.Posted on Google Valerie WyattOctober 9, 2025 Just Like Family provided exceptional care to my father. The caregivers were hard working, caring and professional. The Director of the company kept in close contact with me during a very difficult time while my Dad was in the hospital. He showed compassion and flexibility when I had to change the schedule on him repeatedly. I did my due diligence with researching many companies in Victoria, and found Just Like Family provided the best care at the best price. Heartily recommend them!Posted on Google Lee MossOctober 9, 2025
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My friend was reluctant to have “strangers” in her home and was worried that these helpers would not be able to handle her complex needs in a way that respected her dignity. Happily, this was not the case. She feels listened to and knows that if any problems arise, Just Like Family will try to solve them to her satisfaction. They go the distance and more.

I highly recommend Just like Family, they have taken such good care of my 99 year-old mother who is in a nursing home without any close relatives nearby. The communication line is always open whenever i have a query for them, or concern regarding my mother, and they are always quick to respond and assist.
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