Check your email for your detailed report (be sure to check your SPAM folder, too!).
13-17 Points: Immediate Support Strongly Recommended
What Your Score Means
What this means:
Your loved one has significant support needs that are affecting their safety, health, and daily functioning. Professional home care is no longer “maybe someday”—it’s needed now.
Recommended next steps:
- Contact a home care agency this week for an immediate assessment
- Plan for daily visits (at minimum) or consider live-in care depending on needs
- Notify their doctor immediately about the concerns you’ve checked, especially any sudden changes
- Create a family emergency plan for the interim period before care starts
- Don’t wait for permission from your loved one if they’re in denial—safety comes first

Why act now: At this level, you’re likely dealing with serious safety risks (falls, malnutrition, medication errors) that could result in hospitalization or permanent injury.
For family caregivers: If you’ve been providing this level of care yourself, you’re likely exhausted and at risk of burnout. Professional help isn’t giving up—it’s ensuring quality care for your loved one AND protecting your own health.
Common at this stage: Resistance from your loved one. Remember that their fear of losing independence is valid, but safety cannot be compromised. Professional caregivers are trained to provide care while preserving dignity and independence.
More Resources
We’ve gathered these resources especially for you at this stage. From worksheets to articles, we’ll be here to navigate the
journey of aging alongside you and your family.

How Home Care Services Enhance Quality of Life
Home care services are all about making life better for people who need a little extra support. Whether it’s seniors, adults with disabilities, or those…

Provincial Mental Health Resources Guide
Mental health is family health. Our comprehensive guide provides resources across the country to ensure everyone’s whole-being well-being.

Your Fall Prevention Home Checklist
Falls cause 85% of injury-related hospitalizations for seniors. Keep your loved one safe with this handy checklist you can download and fill out right on your computer.

When Caregivers Need a Break: Respite Services
Taking care of others means you need to take care of yourself, too. Respite care provides support so your loved one is supported while you tend to your own needs.