Check your email for your detailed report (be sure to check your SPAM folder, too!).
18-25 Points: Urgent Intervention Required
What Your Score Means
What this means:
Your loved one is facing serious, immediate safety and health risks. This situation requires urgent professional intervention—ideally within 24-48 hours.
Recommended next steps:
- Call a home care agency TODAY and explain the urgency—many can start care within 24-48 hours
- Consider 24-hour care based on the assessment
- Contact their physician immediately or consider an urgent care visit if health has declined suddenly
- Do NOT leave them alone until care is in place—arrange family rotation if needed
- If you see signs of immediate danger (severe confusion, inability to care for self, suicidal thoughts), call 911 or take them to the emergency room

Why act now: At this level, we’re typically seeing multiple safety risks happening simultaneously. The risk of serious injury, hospitalization, or worse is very high.
For overwhelmed family caregivers: If you’re providing care at this level, you need help NOW. Caregiver burnout at this stage often leads to health crises for BOTH the caregiver and the care recipient.
What to expect: Emergency or rapid-response home care typically starts with intensive support (daily or 24-hour care) and adjusts once stabilization occurs.
Hospital consideration: If several checked items involve confusion, sudden health decline, or inability to perform basic self-care, a medical evaluation may be needed before home care begins.
More Resources
We’ve gathered these resources especially for you at this stage. From worksheets to articles, we’ll be here to navigate the
journey of aging alongside you and your family.

Recognizing Mental Health Changes in Aging Family Members
As we age, our mental health plays an important role in our overall well-being. Learn the signs to look for in your loved one…

Provincial Mental Health Resources Guide
Mental health is family health. Our comprehensive guide provides resources across the country to ensure everyone’s whole-being well-being.

Your Ultimate Checklist for
Choosing The Right Home Care Provider
This checklist will help you ask the right questions, compare options, and feel confident about your decision. Keep it handy for when you need it.

When Caregivers Need a Break: Respite Services
Taking care of others means you need to take care of yourself, too. Respite care provides support so your loved one is supported while you tend to your own needs.