Testimonials:
Hear from our families
There’s nothing more rewarding than seeing the impact we have on the lives of those we care for. Every day, team strives to offer the highest standard of senior home care in Kelowna, Penticton & Summerland, ensuring peace of mind for families.
Professional, timely service! Will access their service with out a doubt once needed again, thank you! Jennifer GrayAugust 16, 2024 Steve provided me with exemplary post hospital medical procedure personal assistance. Very client oriented, compassionate, genuine, and accommodating. I highly recommend this personal care service provider. I was glad I chose them! Barry ZimmermanJune 15, 2024 I cannot say enough about Steve and Just like Family Home Care. The assessment meeting with Steve was so relaxing and stress free. He went through everything to make sure my needs were met. My home careworker was delightful, showed up on time and took care of my personal and home care needs. Would highly recommend for you and your loved ones homecare needs. Mary MannApril 12, 2024 Steve and his staff provided excellent care for our 89 year old father. They went out of their way to meet our needs and gave us peace of mind knowing my dad was in such good hands! I would recommend them highly. Jo-Anne FrankJanuary 4, 2024 In have enjoyed the friendliness of the staff of Just LIke Family Home Care. They are professional, knowledgeable and able to help on short notice. Thank you! Doug MillardNovember 17, 2023 Steve and his team of caregivers at Just Like Family stood head and shoulders above all the other home care service providers we have interacted with in the North Okanagan. My 92 yr old father fell and broke his hip and we needed full time 24/7 care in his own home. He also had dementia which made the situation even trickier. Steve showed up immediately and did a thorough in-home inspection to ensure his staff would be safe, met with me and my dad to fully understand his needs, carefully assessed the entire situation, and found us the perfect match (including overnight care). No other service provider bothered to meet with us personally, or show even the slightest interest in our living situation, nor did they ask any questions about dad. The extremely high level of empathy, compassion, attention to detail, and sincere concern for my father's well-being that Steve and his team showed was a huge comfort and made my heart melt. THANK YOU Steve and team, from the bottom of my heart, for everything you did to make my dad's final months so comfortable. If you'd like to speak to me personally about my experience, I'd be happy to chat. Please reach out to Steve for my contact information. Rhonda BennettoNovember 15, 2023 I am very grateful that Just Like Family Home Care was available to support me when I was in a crisis. I had broken my shoulder and I could not take care of myself, I lived in a reclining chair for 8 weeks. The day after my injury, my husband contacted Interior Health and he was told it would be 3 weeks before they could send a home care aid. We called a number of private home care service providers like the Nurse Next Door but the wait list was 3-4 months. After 3weeks Interior Health sent a home care aid to feed me lunch and she was late. I have to eat at a certain time because food will interfere with my medication so I had already eaten. When I said that i had eaten and that she could do the dishes I was told that no she could only do what was identified on the work order. The next day no one came and no one notified me that I would not be provided with a home care aid. The 3rd day there was a different care aid and when I asked him to cook me a meal he said he could only feed me a prepared meal. My husband and I decided this was not working and so we phoned interior health and told them that we did not want their home care service anymore. We had heard about Just Like Family Home Care so we contacted Steve Miller and he came the next day and had someone assigned to me the following day. This was such a relief 😮💨 and I was told that I would have 1 person assigned to me that Steve believed would be a good fit. Kathy was my care aid and she was wonderful - she was always on time and her smile brightened my day. She was keen and motivated to do whatever I needed help with laundry, house cleaning, bathing, shopping, and cooking - maybe even a little gardening. I highly recommend Just Like Family Home Care. I felt like Kathy was part of my family - she really cared about me as a person and when I was strong enough to take care of myself again - it was hard to say goodbye💕Deborah Deborah LangSeptember 14, 2023 We could not have gone through my Mother's transition to needing support without Steve Miller of Just Like Family. Steve was very accommodating with schedule changes as my Mother settled into her new norm. He was very understanding and went out of his way to accommodate our needs. One of the more important aspects I picked up in my dealings with Just Like Family was Steve's commitment to the personnel who worked for him. It was refreshing to see an employer whose focus was on his employees as it used to be years ago. I would highly recommend Just Like Family Home Care Okanagan to anyone who needs that extra support to maintain their independence. Kevin NovakowskiNovember 3, 2022
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After suffering a serious fall injury at work in 2016 my life was changed dramatically. Having been very active up to that point in my life including hiking, cycling, skiing, fishing and much more I was advised that I would be forever in a wheelchair.
After dealing with numerous other agencies both small local companies and large national chains I finally found Steve and Just like family.
After Steve explained his business philosophy and provided several references I signed on in a heartbeat.
Steve has matched my needs with staff that are very enjoyable to work with and often even share my personal interests.
Although I knew that Steve was a man of the highest integrity he recently rose far beyond anything a person could expect.
After being transported to Kelowna General hospital by B.C. Medical Transport for an appointment with a Vascular Surgeon with the prospect of losing my right leg, I found myself abandoned.
After booking the round trip, I found myself abandoned in Kelowna by B.C.Ambulance service and them unable to pick me up or bring me home.
I called Steve as I was without options to see if he could give me a lift back to Penticton. Without hesitation Steve said hold tight and was there in less than ten minutes. Steve postponed Christmas shopping with his son and wife to give me a ride home.
When we arrived at my dwelling in Penticton he wouldn’t take a penny for fuel or for carrying my bags in.
He is the most up-front honest guy Ì have ever had the pleasure of meeting or working with. I would highly recommend him for caring for your loved ones.
A job well done Steve.
Thank you.
My dad lives in a facility in the Okanagan but none of his close family does which means he would go months at a time without visits. This was having such an impact on his wellbeing so we reached out to Steve at Just Like Family to see about having a visitor come to the facility just to hang out with my dad (watch tv with him, take him for walks, help him call his family…). Steve came and met my dad personally and got to know him before assigning someone to work with him. Jessica has been visiting my dad for several months now and the staff have noticed such a change in my dad. He is calmer and friendlier and most importantly, he seems happier. It is so hard to have my dad so far away but the relief with these visits has been beyond words. I can’t thank this team enough. The cost is very fair and I am very grateful to this team. My dad’s quality of life is so much better now. I wouldn’t hesitate to recommend Just Like Family.
Just Like Family are exactly that! They treat everyone like family, with respect and compassion for what is. They make things easy, worry free. They have great communication and go to great measures to match needs and personalities. They are a blessing and a great addition to our family of support!
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