FAQ

At Just Like Family Home Care, after our first in-home assessment, we would be able to provide a tailored care plan and price based on the types of support you or your loved one require. We work with you to create a customized plan that matches your budget. We also pride ourselves on being navigators, connecting you with resources and supports with our partners.

There are lots of questions about home care assistance! We are here to support you in anything that would improve quality of life and make it a little easier. We provide anything non-medical, from dog walking to respite and palliative care. We understand that our clients are not a number and provide you with caregivers who specialize in any area of support.

We strive to find you a perfect match—a primary caregiver who can provide the right support based on your care plan. If it is more urgent (care is required within 48 hours), we have a team that can support you within just a few hours, however the perfect match will take a longer period of time.

We have 17 locations in Ontario that are available 24 hours a day, 7 days a week for urgent care. Our normal office hours are 9am to 5pm, but many of our in-home assessments occur on evenings and weekends to ensure that more family members can be present as we co-create a care plan with you.

The question we receive most frequently is also one of the primary concerns expressed by loved ones. Whether they are experiencing burnout or simply longing to return to the role of a caring son or daughter, we make certain that they can take a much-needed break.

While we don’t offer live-in caregivers, we do provide both primary and secondary caregivers who can work 8 and 12-hour shifts. This arrangement ensures that families receive continuous caregiver coverage for 24-hour care as needed.

We take the client’s needs into consideration when developing their customized care plan. This usually takes place after the first in-home assessment and can be modified as needed.