FAQ

We offer a comprehensive range of services including in-home personal care, companionship, medication management, Alzheimer’s and dementia care, respite care, meal preparation, light housekeeping, transportation assistance, and 24/7 live-in care. Our goal is to meet diverse needs and ensure the well-being of our clients.

Our rigorous selection process ensures we choose compassionate and skilled caregivers. Our team undergoes thorough training, covering both technical skills and the importance of empathy. Continuous education and skill development are key elements of our caregiver training program.

Our personalized care plans, compassionate and trained caregivers, family-centred approach, flexibility in services, and commitment to holistic well-being distinguish us. We go beyond routine care, creating an atmosphere that prioritizes individual needs and fosters genuine connections.

Clear and open communication is a priority. We maintain transparent communication channels, ensuring caregivers, clients, and their families are kept well-informed. Regular check-ins, updates, and a collaborative approach are key aspects of our communication strategy.

Absolutely. We understand that needs may evolve. Our services are designed to be flexible, allowing clients to adjust the level of care, modify schedules, or make special requests as required. Our goal is to adapt to changing circumstances and provide the best possible care.

We prioritize the safety of our clients. Our caregivers undergo thorough background checks, and we have strict safety protocols in place. Regular assessments of the home environment and ongoing training help maintain a secure and comfortable setting for our clients.

Costs vary based on the level of care and services required. We provide transparent pricing details during the initial consultation. While we do not accept insurance directly, we can assist clients in understanding potential reimbursement options and working with insurance providers.