The info you need

We’ve answered some of our most frequently asked questions about home care assistance in West Vancouver to help you out.
Do the caregivers you provide have nursing backgrounds?

Within Ambleside, Eagle Harbour, Glenmore, Horseshoe Bay, and surrounding area, our caregivers possess diverse educational backgrounds. Some may few hold nursing certifications from overseas. Our home care services team consists of health care aides, personal support workers, community support workers, housekeepers, and companion caregivers. Although we have a nurse available, most of our clients do not need medical care services, focusing instead on non-medical care.

What is the turnaround time for scheduling an in-home assessment for home care assistance? And following the assessment, how soon can care begin?

An assessment can be arranged within the same week of your initial contact with us. Once completed, your home care services can commence promptly, sometimes within just 24 hours.

Are overnight visits available through your services?

Absolutely, we provide overnight home care services that cater to various requirements. These services come in two formats: “asleep” and “awake,” each with its own hourly pricing. The “asleep” option suits individuals needing intermittent support, usually once or twice during the night, while the “awake” option is designed for those requiring more frequent or prolonged assistance.

Are there fixed hours for overnight home care services?

Our standard overnight shifts are typically scheduled for 8 to 12 hours, with a start time of no later than 10pm.

Learn more about home care assistance in West Vancouver

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