FAQ

Yes, we cater nearby towns outside of Red Deer.

Yes, we are charging a minimal fee for the mileage for clients outside the city limits.

Our registered nurses provide the free in-home assessments to determine the needs of the clients. Our nurses identify and prioritize these needs in consideration with the client’s personality and preferences. From there, we try to find the best fitting home care worker for the specific client.

No, we are a private home care provider that fills the gap between the government and families needs for home care. We bill our clients privately or the office responsible directly.

We require a minimum of 3 hours per visit with at least once a week scheduled visit for us to keep the client on our enrolment list.

We charge depending on the level of care needed, number of hours per visits and the frequency of visits.

We only require service agreement to be signed and the services can be terminated any time with 7 days notice.

We do monthly or biweekly billing depending on the number of hours and visits. We send invoices via email and we accept payments through bank deposits or ETransfer.

Yes, our home care workers were hired either by their work experience or education or both. We require clean vulnerable sector and criminal background check to all our staff.

Yes, our company provides transportation to mobile and independent clients to accompany them to any of their appointments, errands, shopping, coffee time etc.