I wanted to take a moment to express my appreciation for the exceptional care and companionship your team has provided to my mother during these first couple weeks.
From the very beginning, the intake process with you, Dianah, was personal, friendly, and reassuring. Communication has been outstanding — prompt, clear, and available whenever I’ve needed to reach someone. Scheduling has also been handled perfectly, which has made this experience smooth and stress-free.
Most of all, I want to commend Ida. She is kind, patient, punctual, and wonderfully attentive to my mom’s needs. What truly stands out is the way she engages my mom in meaningful conversation and listens — really listens — to what she has to say. So many people fill the silence with talk, but Ida has that rare gift of comfort and calm that allows quiet moments to feel peaceful rather than empty.
She talks with Mom about years gone by, sings familiar old songs with her, and takes her on gentle walks. Because of Ida’s caring nature, there has been noticeably less crying and loneliness — she’s already made a tremendous difference in my mom’s emotional well-being.
My mother lives in a senior facility, and Ida’s visits have filled an important gap in comfort and connection. It’s reassuring to know that she has someone she enjoys being with and can share those special moments of companionship.
Thank you, Just Like Family, for pairing us with such a compassionate and capable companion. You’ve truly lived up to your name.